Business Process Management

Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience (2022) Zilker S, Marx E, Stierle M, Matzner M Conference contribution, Conference Contribution Cause vs. effect in context-sensitive prediction of business process instances (2021) Brunk J, Stierle M, Papke L, Revoredo K, Matzner M, Becker J Journal article, Original article A technique for determining relevance scores of process activities using graph-based neural networks (2021) Stierle M, Weinzierl S, Harl M, Matzner M Journal article, Original article The recomminder: A decision support tool for predictive business process monitoring (2021) Drodt C, Weinzierl S, Matzner M, Delfmann P Conference contribution, Conference Contribution Exploring gated graph sequence neural networks for predicting next process activities (2021) Weinzierl S Conference contribution, Conference Contribution Predictive business process deviation monitoring (2021) Weinzierl S, Dunzer S, Tenschert J, Zilker S, Matzner M Conference contribution, Original article Bringing light into the darkness - A systematic literature review on explainable predictive business process monitoring techniques (2021) Stierle M, Brunk J, Weinzierl S, Zilker S, Matzner M, Becker J Conference contribution, Original article Notation-agnostic Subprocess Modeling for Adaptive Case Management (2021) Tenschert J, Dunzer S, Matzner M Conference contribution, Conference Contribution The Status Quo of Process Mining in the Industrial Sector (2021) Dunzer S, Zilker S, Marx E, Grundler V, Matzner M Conference contribution, Conference Contribution Seven Paradoxes of Business Process Management in a Hyper-Connected World (2021) Beverungen D, Buijs JCAM, Becker J, Di Ciccio C, van der Aalst WMP, Bartelheimer C, vom Brocke J, et al. Journal article, Original article