Business Process Management

Event Log Construction from Multimodel Data - A Reference Architecture for Exploiting Process Mining in IT Service Management (2025) Reinhard P, Ließmann A, Weinzierl S, Zilker S, Li MM, Matzner M, Leimeister JM Conference contribution, Conference Contribution Transfer Learning for Predictive Process Monitoring (2024) Ließmann A, Wang W, Weinzierl S, Zilker S, Matzner M Conference contribution, Conference Contribution Predicting Customer Satisfaction in Service Processes Using Multilingual Large Language Models (2024) Ließmann A, Zilker S, Weinzierl S, Sukhareva M, Matzner M Conference contribution, Conference Contribution Predictions in Predictive Process Monitoring with Previously Unseen Categorical Values (2024) Roider J, Wang W, Zanca D, Matzner M, Eskofier B Conference contribution, Conference Contribution Design Principles for Using Business Process Management Systems (2023) Dunzer S, Tang W, Höchstädter N, Zilker S, Matzner M Conference contribution, Conference Contribution Predictive Recommining: Learning relations between event log characteristics and machine learning approaches for supporting predictive process monitoring (2023) Drodt C, Weinzierl S, Matzner M, Delfmann P Conference contribution, Conference Contribution Detecting temporal workarounds in business processes – A deep-learning-based method for analysing event log data (2022) Weinzierl S, Wolf V, Pauli T, Beverungen D, Matzner M Journal article, Original article Predictive end-to-end enterprise process network monitoring (2022) Oberdorf F, Schaschek M, Weinzierl S, Stein N, Matzner M, Flath C Journal article, Original article A method for predicting workarounds in business processes (2022) Weinzierl S, Bartelheimer C, Zilker S, Beverungen D, Matzner M Conference contribution, Conference Contribution Unleashing Digital Process Innovation with Process Mining: Designing a Training Concept with Action Design Research (2022) Joas A, Matzner M Conference contribution, Conference Contribution