The Organization of Digital Marketplaces: Unmasking the Role of Internet Platforms in the Sharing Economy

Kirchner S, Schüßler E (2019)


Publication Type: Book chapter / Article in edited volumes

Publication year: 2019

Original Authors: Stefan Kirchner, Elke Schüßler

Edited Volumes: Organization outside Organizations: The Abundance of Partial Organization in Social Life

Pages Range: 131-154

ISBN: 9781108604994

DOI: 10.1017/9781108604994.006

Abstract

The platform economy enables socio-technical infrastructures that facilitate new forms of internet intermediation between buyers and external sellers. Several prominent and successful examples of such digital infrastructures depict themselves as a part of the so called “sharing economy”. We posit here that the key to understand the social structures of sharing economy platforms is to analyze them as digital marketplaces created and operated by market organizers. In this article we address these issues by approaching the problem of market order creation and the elements of market order as a question of the organization of markets by drawing on two exemplary cases, Lyft and Airbnb. We first consider efforts of market organizers to create new market orders on their digital marketplaces by mobilizing participants and resources. Second, we analyze what elements of organization these market organizers install to continuously operate their digital marketplaces. In all we show that although they use the rhetoric of sharing, internet platforms in the sharing economy generate enormous profits by establishing order on digital marketplaces using the five elements of organization.

Additional Organisation(s)

Involved external institutions

How to cite

APA:

Kirchner, S., & Schüßler, E. (2019). The Organization of Digital Marketplaces: Unmasking the Role of Internet Platforms in the Sharing Economy. In Organization outside Organizations: The Abundance of Partial Organization in Social Life. (pp. 131-154).

MLA:

Kirchner, Stefan, and Elke Schüßler. "The Organization of Digital Marketplaces: Unmasking the Role of Internet Platforms in the Sharing Economy." Organization outside Organizations: The Abundance of Partial Organization in Social Life. 2019. 131-154.

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