A taxonomy of resident engagement barriers in public open innovation

Sengewald T, Riemer M, Posselt T (2024)

Publication Language: English

Publication Type: Conference contribution

Publication year: 2024

Publisher: CEUR-WS

Series: CEUR Workshop Proceedings

Book Volume: 3737

Conference Proceedings Title: Ongoing Research, Practitioners, Posters, Workshops, and Projects at EGOV-CeDEM-ePart 2024

Event location: Ghent, Leuven BE

Abstract

As governments at different levels - federal, state, and local - face complex societal challenges such as climate change or the transformation towards smart cities, efforts to engage civil society in decision-making and planning processes are increasing. However, not all citizens/residents are equally involved and broad participation is sometimes absent. Two bodies of literature are especially relevant to understanding potential barriers to participation that can lead to inequitable involvement in digital public decision-making: citizen/resident participation and public open innovation. Both must consider the reasons why residents may be unaware, unwilling, or unable to participate and find new ways to approach them, especially those who are marginalized and historically underrepresented. To assist practitioners and scholars in categorizing existing knowledge on barriers, we used a design sciences research approach to create a taxonomy for classifying resident engagement barriers in public open innovation. The final taxonomy consists of two dimensions and 14 characteristics. Public sector professionals, consultants and academics can use this taxonomy as a shared language to identify potential barriers and improve their engagement with residents.

Authors with CRIS profile

Timon Sengewald Chair of Information Systems I, Innovation and Value Creation Tim Posselt Chair of Information Systems I, Innovation and Value Creation

Involved external institutions

Wilfrid Laurier University (WLU) CA Canada (CA)

How to cite

APA:

Sengewald, T., Riemer, M., & Posselt, T. (2024). A taxonomy of resident engagement barriers in public open innovation. In Jolien Ubacht, Joep Crompvoets, Csaba Csaki, Lieselot Danneels, Marijn Janssen, Marius Rohde Johannessen, Thomas Lampoltshammer, Habin Lee, Ida Lindgren, Sara Hofmann, Peter Parycek, Peter Parycek, Gabriela Viale Pereira, Gabriela Viale Pereira, Gerhard Schwabe, Gerhard Schwabe, Iryna Susha, Efthimios Tambouris, Efthimios Tambouris, Anneke Zuiderwijk, Anneke Zuiderwijk (Eds.), Ongoing Research, Practitioners, Posters, Workshops, and Projects at EGOV-CeDEM-ePart 2024. Ghent, Leuven, BE: CEUR-WS.

MLA:

Sengewald, Timon, Manuel Riemer, and Tim Posselt. "A taxonomy of resident engagement barriers in public open innovation." Proceedings of the EGOV-CeDEM-ePart 2024, Ghent, Leuven Ed. Jolien Ubacht, Joep Crompvoets, Csaba Csaki, Lieselot Danneels, Marijn Janssen, Marius Rohde Johannessen, Thomas Lampoltshammer, Habin Lee, Ida Lindgren, Sara Hofmann, Peter Parycek, Peter Parycek, Gabriela Viale Pereira, Gabriela Viale Pereira, Gerhard Schwabe, Gerhard Schwabe, Iryna Susha, Efthimios Tambouris, Efthimios Tambouris, Anneke Zuiderwijk, Anneke Zuiderwijk, CEUR-WS, 2024.

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