Redefining Emergency Services with Generative AI: Insights from a preliminary literature review

Kröckel P (2024)


Publication Language: English

Publication Type: Conference contribution, Conference Contribution

Publication year: 2024

Series: The Human Side of Service Engineering

Book Volume: 143

Conference Proceedings Title: Proceedings of the 15th International Conference on Applied Human Factors and Ergonomics (AHFE 2024)

Event location: Nice, France FR

DOI: 10.54941/ahfe1005099

Open Access Link: https://openaccess.cms-conferences.org/publications/book/978-1-964867-19-9/article/978-1-964867-19-9_21

Abstract

The rapid evolution of artificial intelligence (AI) technologies, particularly generative AI (GenAI), has opened new frontiers in various sectors including emergency services. We present the results of a preliminary literature review of the current research on generative AI in emergency departments with a focus on use cases and their implications. We systematically examine peer-reviewed articles, case studies, and practical implementations to identify key trends, challenges, and opportunities in this growing field. Our findings underscore the need for ongoing research, ethical considerations, and cross-sector collaboration to fully leverage AI's capabilities to enhance the effectiveness and efficiency of emergency response.

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How to cite

APA:

Kröckel, P. (2024). Redefining Emergency Services with Generative AI: Insights from a preliminary literature review. In Proceedings of the 15th International Conference on Applied Human Factors and Ergonomics (AHFE 2024). Nice, France, FR.

MLA:

Kröckel, Pavlina. "Redefining Emergency Services with Generative AI: Insights from a preliminary literature review." Proceedings of the Proceedings of the 15th International Conference on Applied Human Factors and Ergonomics (AHFE 2024), Nice, France 2024.

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