Hommelhoff S (2015)
Publication Type: Conference contribution, Conference Contribution
Publication year: 2015
APA:
Hommelhoff, S. (2015). How implicit theories of human motivation relate to customer service strategies. In Proceedings of the Annual Meeting of the Academy of Management (AOM). Vancouver, CA.
MLA:
Hommelhoff, Sabine. "How implicit theories of human motivation relate to customer service strategies." Proceedings of the Annual Meeting of the Academy of Management (AOM), Vancouver 2015.
BibTeX: Download