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Johannes Kröckel
List of publications:
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Lehrstuhl für Wirtschaftsinformatik, insbesondere im Dienstleistungsbereich
Publications
(15)
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Journal article
Journal article
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Book chapter / Article in edited volumes
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Authored book
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Conference contribution
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Visual Customer Behavior Analysis at the Point of Sale (2012)
Bodendorf F, Kröckel J
Journal article
Simulating the spread of opinions in online social networks when targeting opinion leaders (2012)
Kaiser C, Kröckel J, Bodendorf F
Journal article
Customer Tracking and Tracing Data as a Basis for Service Innovations at the Point of Sale (2012)
Kröckel J, Bodendorf F
Conference contribution, Conference Contribution
Intelligent Processing of Video Streams for Visual Customer Behavior Analysis (2012)
Kröckel J, Bodendorf F
Conference contribution, Conference Contribution
Enabling Mobile Customer Relationship Management for Small and Medium-sized Enterprises (2011)
Löffler C, Kröckel J, Hettich M
Journal article
Sensor Based Real-time eCRM at the Point of Sale (2011)
Bodendorf F, Kröckel J
Conference contribution
Analyzing Opinion Formation in Online Social Networks - Mining Services for Online Market Research (2011)
Kaiser C, Kröckel J, Bodendorf F
Conference contribution, Original article
BPM@KMU - Designing e-Learning for the Introduction of BPM in Small- and Medium-sized Enterprises (2011)
Kröckel J, Hilgarth B
Book chapter / Article in edited volumes
Spatiotemporal Analysis of Customer Behavior at the Point of Sale (2011)
Kröckel J
Conference contribution, Conference Contribution
Are Humans like Ants? - Analyzing Collective Opinion Formation in Online Discussions (2011)
Kaiser C, Piazza A, Kröckel J, Bodendorf F
Conference contribution, Conference Contribution
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